SHIPPING INFO

COVID-19 DELAYS:

Please understand that most shipping facilities are experiencing delays at this time. Currently, I am limiting my SHIP OUT days to ONCE a week, in an attempt to lighten the workload of my local postal service workers. Every Wednesday I am shipping out your orders. **THIS MEANS; IF YOU PLACE AN ORDER ON WEDNESDAY EVENING, IT WILL NOT SHIP OUT UNTIL THE FOLLOWING WEDNESDAY. EVEN IF IT IS ALREADY MADE!**

Thank you for understanding.

(most packages within the U.S are still arriving in 3-5 business days)

GENERAL INFO

Every item available for purchase on my website is handmade by me! 

MOST of the items you see are MADE-TO-ORDER, meaning that I hand make them AFTER you order them. Current processing time is 1-2 weeks. Current shipping times are 3-5 business days. (some shipping facilities are experiencing COVID-19 delays. Your patience is widely appreciated.

**this goes for tie dyed rope as well.. 

For Custom Orders (my favorite!) please fill in a contact form on the CONTACT page of my website. 

Handmade items in my shop are not returnable, or exchangeable. Due to the unique nature of each piece, it is best for me to remain to this policy. The only exception is if  you receive a package that is damaged, or a piece that is faulty in some way; rest assured. I will do what I can to withhold my responsibility as the maker and business owner.Unfortunately I am not responsible for the package once it leaves my home. But I will always work with you to see what can be done to make sure you are happy! 

For custom orders, I will always be in touch with you and send you photographs before mailing your piece to you. 

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL
- Offline Payments

Frequently asked questions

Do you TIE-DYE the rope yourself?


Yes, all of the rope for sale on my website has been cut and dyed by ME!




Where are all of the earrings I see on your instagram?


My instagram is a true highlight reel of the things I create. Most of the pictures you see are items that have already sold. If they are available, you will see them on my website for sale. If not, you will not be able to find them. I have made several different styles of earrings over the last two years and many are sold out forever. However, if you are curious about any certain pair, please feel free to fill out the contact form on the CONTACT page of my site and ask me about it!




Where are all of the wallhangings I see on your Instagram?


Currently, most of my wallhangings are custom ordered. This means they are ordered, made, and then sent to their new homes. At this time I rarely have ready to ship wallhangings available. If you are interested in a custom order, please fill out the contact form on the CONTACT page of my website.




Tutorials?


Currently, I have one tutorial available on YouTube, that pairs with a kit I had available for sale in February. There are many free, easy to follow tutorials on the internet. Trust me, I am not a great teacher.





FAQ